Founder’s Statement: I’ve spent time inside utility billing at scale: managing a 112 property portfolio as a billing manager then reviewing 1,000+ properties as a quality control specialist. Property managers used to come to me directly to explain their bills because the systems weren’t doing it. Now, I’ve turned that knowledge into a business designed to help property teams catch errors, validate vendor accuracy and protect revenue before problems reach tenants and owners.
Our guarantees: If we don’t identify at least one billing error, discrepancy or process gap in your first 30 days, you don’t pay for that month. No questions asked. And if for any reason KNW LLC isn’t the right fit within those first 30 days, you receive a 100% refund, no conditions, no questions. I’m confident in what I find to put my fee on the line. You should be too.
Every finding I document includes not just the error itself but also the operational, financial and relationship costs it would have created if it reached your tenants or owners. Because the real cost of an error or discrepancy is never just the dollar amount on the bill.
The Blueprint
KNW LLC gives property management portfolios with 50-200 units an independent financial QA layer so errors get caught before owners do, without adding headcount or overtime.
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Before your next owner statement goes out, know your numbers are right!
Best for: property managers who want a second set of eyes before sending financial reports, teams unsure if errors are slipping through, and portfolios without a dedicated QA layer.
What’s included:
Review of a sample of owner statements and/or tenant billing
Identification of billing errors, inconsistencies and missed charges
Flagging of process gaps that could lead to recurring issues
Clear, summarized findings report with actionable recommendations
Estimated financial impact summary of findings
What you get:
Confidence in your financial accuracy
A clear understanding of risk areas
Immediate opportunities to improve
Why it matters:
Most teams rely on spot checking, which isn’t enough
Small errors compound across units and months
Missed issues can impact owner trust and retention
Starting at $1,000 (one-time fee, no commitment)
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A reliable second layer of review before financials go out.
Best for: growing portfolios, teams with bookkeeping support but no QA process, and managers who want to reduce errors without adding headcount.
What’s included:
Monthly review of financial statements and billing summaries
Identification and flagging of errors before delivery
Summary reports highlighting key findings
Communication of issues in a clear, actionable format
Delivery of find report by the 10th of each month
What you get:
Fewer errors reaching owners and tenants
Reduced rework and corrections
Peace of mind before every owner statement goes out
Why it matters:
Consistency builds long term trust with owners
Errors caught late cost more time and credibility
Even strong teams miss details with a QA layer
Starting at $900/month
Only $9/unit for a 100-unit portfolio!
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A deeper level of review that not only catches errors but highlights patterns and recurring risks.
Best for: growing teams experiencing repeated issues, portfolios with multiple vendors, recurring billing cycles or growing teams, and manager who want visibility into why errors are happening.
What’s included:
Everything in Essential QA
Expanded review across reports and cycles
Identification of recurring issues and trends
Root cause categorization so you know the error came from a person, process or system
Prioritized recommendations for improvement
What you get:
Insight into patterns, not just one off mistakes
Fewer repeated errors over time
Better visibility into operational weaknesses
Why it matters:
Repeated errors are where the real costs build
Fixing a root cause once costs less than correcting the same symptom every month
Visibility allows you to lead more effectively
$1,500-$2,500/month
Potentially $15/unit for a 100-unit portfolio!
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For companies that have outgrown reactive error fixing and are ready to build financial systems that scale!
Best for: scaling property management companies, portfolios with complex billing structures or multiple vendors, leaders who want a strategic partner, not just error checking.
What’s included:
Everything in Advanced QA
Deep dive audit and cross period analysis
Ongoing process evaluation and refinement
Strategic recommendations to improve workflows
Collaboration to strengthen internal financial systems
Quarterly business review summarizing cumulative findings, trends and recommendations
What you get:
Stronger, and more scalable financial processes
Significant reduction in recurring issues
Confidence that your financial systems can handle growth without multiplying errors
Why it matters:
Growth amplifies both strengths and weaknesses
Without strong systems, errors increase with scale
A proactive approach prevents problems before they start
Custom (typically +$2,500/month)
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Verify Vendor Statements
Independent review of vendor generated billing.
+$300-$1,000
Focused Financial Inspection
Targeted analysis focused on a specific issue or concern.
+$300-$1,000
Fix the Workflow Plumbing
Evaluate and strengthen your internal workflows to prevent errors at the source so the same error doesn’t cost you twice.
+$1,000
Not sure where to start? That’s exactly what the 3-Day Confidence Cornerstone is for! Get a clear picture on where things stand and then decide if ongoing support makes sense for you.
The 3-Day Confidence Cornerstone has a one-time fee with no commitment required
*Pricing may vary based on portfolio size and complexity.
Services available only in the United States of America
Contact us
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